Patient and family centered care (PFCC) is defined by the American Medical Association’s (AMA) Code of Medical Ethics across six sections covering the patient-provider relationship. According to the AMA, patient centered care emphasizes respect for patient values in defining care decisions as well as the role of patients and families as advisors and essential partners in improving care practices.
Patient and family centered care is an emerging treatment modality that is closely connected to the integrated and value-based approaches to healthcare.
Integrated Care: Healthcare services that integrate preventative healthcare, wellness, mental health, and other social services within community health settings.
Person-Centered Care: Integrated healthcare services delivered with respect to individual needs, goals, values, and preferences in a system that empowers patients and providers to work together to manage care across community health settings.
Person and Family Centered Care: Integrated healthcare services delivered with respect to family needs, goals, values, and preferences in a system that empowers patients and providers to work together to manage care across community health settings.
Value-Based Care Models: A community health system where payments to healthcare providers are rendered according to the quality of care given to patients rather than according to the number of services offered. In a value-based healthcare system, doctors and providers are encouraged to emphasize person-centered care by focusing on addressing comprehensive long-term needs instead of acute health concerns.
What is Person-Centered Care?
Patient-centric digital transformation is a means of leveraging technologies to improve patient satisfaction and medical outcomes.
Here are some the elements that define person-centric care:
- Healthcare is provided with respect to patient values, goals, preferences, and needs
- Success is measured according to the ability to measurably improve health according to the patient’s treatment plan
- Integrated care emphasizes knowledge and resource sharing across the community health nexus
- Used to more effectively manage chronic and complex disease pathologies
- Collaborative relationships between patients and providers sustained through mutual respect and a shared approach to problem solving
What does person-centered care mean for patients?
Person-centered care empowers patient-consumers to make more informed decisions about their treatment needs and wellness desires. Instead of struggling to navigate a complex system, they are invigorated to access a team of primary care providers, specialists, and support staff who they view as trusted allies. Doctors and clinicians that employ this model work collaboratively with their patients to ensure that they can do everything within their power to deliver the best possible outcomes for their patients.
What does person-centered care mean for providers?
Person-centered care drives providers to build more collaborative relationships with their patients and other providers connected to care delivery. They have a much deeper understanding of individual patient needs through access to personal health information and technologies that deliver a more robust snapshot of health. Providers operating under person-centered care modalities are better equipped to respond with empathy, care, and respect for people of all backgrounds and walks of life.
What does person-centered care look like?
Phil met with his primary care physician to ask about his trouble breathing.
Following his care visit, Phil’s provider diagnosed him with Asthma and in addition to prescribing a rescue inhaler , his doctor followed up with a telehealth visit to identify other contributing factors to Phil’s treatment plan.
After discovering that Phil’s smoking and living arrangements were likely negatively impacting his breathing, he and his provider develop a treatment plan to help address his health, behavioral, and social needs.
Phil’s doctor helps to connect him to community resources to help him quit smoking and set a plan in place for cleaning up his apartment. Instead of relying solely on medical interventions, Phil’s treatment plan was developed to take advantage of other resources in the community health setting.
Due to the fact that Phil is invested in his treatment, he is much more likely to follow his doctor’s treatment recommendations to make meaningful lifestyle changes.
Digital Technologies Driving the Evolution of Healthcare Service Delivery
Benefits of Digital Transformation for Healthcare
Digital transformation is the key to delivering true patient-centered treatment modalities:
Optimized Clinical Efficiency: Healthcare is a data driven industry. By improving clinical efficiency, providers have access to valid and reliable data that delivers a real-time snapshot of a patient according to evidence-based diagnostic analysis.
Better Patient Communication: Digital health tools provide effective two-way communications using text messages, chat windows, audio and video conferencing.
Reduced Cost of Care: Process automation delivers more cost-effective services by ensuring clinicians focus attention where it is most needed.
Better Data Exchange: Digital transformation provides the means for stakeholders to safely and effectively share information without compromising personal health information.
Deliver Person-Centered Care Through Digital Transformation
Healthcare has always been competitive but the stakes have never been higher. Completing digital transformation is the key to realizing the full potential of person-centered care.
Asahi Technologies is the custom healthcare software development team your organization can count on. Get in touch today to learn more about our digital transformation services for healthcare, medical, life science, and pharmaceutical enterprises.
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FAQ
- What is integrated care?
Healthcare services that integrate preventative healthcare, wellness, mental health, and other social services within community health settings. - What is person-centered care?
Integrated healthcare services delivered with respect to individual needs, goals, values, and preferences in a system that empowers patients and providers to work together to manage care across community health settings. - What is person and family centered care?
Integrated healthcare services delivered with respect to family needs, goals, values, and preferences in a system that empowers patients and providers to work together to manage care across community health settings. - What are value-based care models?
A community health system where payments to healthcare providers are rendered according to the quality of care given to patients rather than according to the number of services offered. In a value-based healthcare system, doctors and providers are encouraged to emphasize person-centered care by focusing on addressing comprehensive long-term needs instead of acute health concerns. - What are some benefits of digital transformation for healthcare?
Optimized Clinical Efficiency: Healthcare is a data driven industry. By improving clinical efficiency, providers have access to valid and reliable data that delivers a real-time snapshot of a patient according to evidence-based diagnostic analysis.
Better Patient Communication: Digital health tools provide effective two-way communications using text messages, chat windows, audio and video conferencing.
Reduced Cost of Care: Process automation delivers more cost-effective services by ensuring clinicians focus attention where it is most needed.
Better Data Exchange: Digital transformation provides the means for stakeholders to safely and effectively share information without compromising personal health information.
