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Healthcare has always been competitive but the stakes have never been higher. Completing digital transformation is the key to realizing the full potential of person-centered care. Asahi Technologies is the custom healthcare software development team your organization can count on. Get in touch today to learn more about our digital transformation services for healthcare, medical, life science, and pharmaceutical enterprises.
Patient and family-centered care (PFCC) is defined by the American Medical Association’s (AMA) Code of Medical Ethics across six sections covering the patient-provider relationship. According to the AMA, patient-centered care emphasizes respect for patient values in defining care decisions and the role of patients and families as advisors and essential partners in improving care practices.
Better Patient Experience and family-centered care is an emerging treatment modality closely connected to the integrated and value-based approaches to healthcare.
Integrated Care: Healthcare services integrating preventative healthcare, wellness, mental health, and other social services within community health settings.
Person-Centered Care: Integrated healthcare services delivered concerning individual needs, goals, values, and preferences in a system that empowers patients and providers to work together to manage care across community health settings.
Person and Family-Centered Care: Integrated healthcare services delivered concerning family needs, goals, values, and preferences in a system that empowers patients and providers to work together to manage care across community health settings.
Value-Based Care Models: A community health system where payments to healthcare providers are rendered according to the quality of care given to patients rather than the number of services offered. In a value-based healthcare system, doctors and providers are encouraged to emphasize person-centered care by addressing comprehensive long-term needs instead of acute health concerns.
What is Person-Centered Care?
Patient-centric digital transformation is leveraging technologies to improve patient satisfaction and medical outcomes.
Here are some of the elements that define person-centric care:
- Healthcare is provided concerning patient values, goals, preferences, and needs.
- Success is measured according to the ability to improve health according to the patient’s treatment plan measurably.
- Integrated care emphasizes knowledge and resource sharing across the community health nexus.
- Used to manage chronic and complex disease pathologies more effectively
- Collaborative relationships between patients and providers sustained through mutual respect and a shared approach to problem-solving
What does person-centered care mean for patients?
Person-centered care empowers patient-consumers to make more informed decisions about their treatment needs and wellness desires. Instead of struggling to navigate a complex system, they are invigorated to access a team of primary care providers, specialists, and support staff they view as trusted allies.
Doctors and clinicians that employ this model work collaboratively with their patients to ensure they can do everything within their power to deliver the best possible outcomes.
What does person-centered care mean for providers?
Person-centered care drives providers to build more collaborative relationships with their patients and other providers connected to care delivery. They have a much deeper understanding of individual patient needs through access to personal health information and technologies that deliver a more robust snapshot of health.
Providers operating under person-centered care modalities are better equipped to respond with empathy, care, and respect for people of all backgrounds and walks of life.
What does person-centered care look like?
Phil met with his primary care physician to ask about his trouble breathing. Following his care visit, Phil’s provider diagnosed him with asthma. In addition to prescribing a rescue inhaler, his doctor followed up with a telehealth visit to identify other contributing factors to Phil’s treatment plan.
After discovering that Phil’s smoking and living arrangements were likely negatively impacting his breathing, he and his provider developed a treatment plan to help address his health, behavioral, and social needs.
Phil’s doctor helps connect him to community resources to help him quit smoking and set a plan for cleaning up his apartment. Instead of relying solely on medical interventions, Phil’s treatment plan was developed to take advantage of other resources in the community health setting.
Since Phil is invested in his treatment, he is much more likely to follow his doctor’s treatment recommendations to make meaningful lifestyle changes.
Benefits of Digital Transformation for Healthcare
Digital transformation is the key to delivering accurate patient-centered treatment modalities:
- Optimized Clinical Efficiency: Healthcare is a data-driven industry. By improving clinical efficiency, providers can access valid and reliable data that delivers a real-time snapshot of a patient according to evidence-based diagnostic analysis.
- Better Patient Communication: Digital health tools provide effective two-way communications using text messages, chat windows, audio, and video conferencing.
- Reduced Cost of Care: Process automation delivers more cost-effective services by ensuring clinicians focus attention where it is most needed.
- Better Data Exchange: Digital transformation allows stakeholders to safely and effectively share information without compromising personal health information.
How to Get Started with Person-Centered Digital Transformation
The best way to deliver personalized medical services is to build custom software solutions laser-focused on the needs of your clinical environment. The healthcare industry is becoming increasingly competitive.
One of the best ways to protect your future profitability is to deliver world-class digital services that mimic the user experience, convenience, and ease of the most popular consumer-facing apps. Extend the digital front door by providing seamless digital experiences that transition with your patients across their computers and mobile devices.
Here are some of the person-centered digital solutions to consider:
- Digital Patient Portals: Resources that empower patients to manage their care from the convenience of web applications or digital health applications.
- Virtual Care Applications: Deliver seamless telehealth solutions to modernize your healthcare operations.
- Symptom Checker Resources: Provide the answers your patients have with a database of frequently asked questions and relevant information to guide their care.
- Community Health Roadmaps: Build a resource that helps patients navigate all the services available in your healthcare network.
- Health and Wellness Monitoring Apps: Invigorate preventative medicine with solutions that prevent disease before it becomes chronic.
- Remote Patient Monitoring Solutions: Deliver custom solutions integrating medical device technology.
Deliver Person-Centered Care Through Digital Transformation
Healthcare has always been competitive, but the stakes have never been higher. Completing digital transformation is the key to realizing the full potential of person-centered care.
Asahi Technologies is the custom healthcare software development team your organization can count on. Get in touch today to learn more about our digital transformation services for healthcare, medical, life science, and pharmaceutical enterprises.
Stay ahead of the game with our helpful resources
The role of CRM in healthcare to improve patient management
Patient-centric care is the new buzzword in the healthcare industry and we are witnessing significant transformation with a growing emphasis on customer relationship management (CRM). While information is easy to access and digital devices are ubiquitous these days, patients may be better informed about their medical condition, but still lack the expert knowledge of a provider. Unless the provider-patient relationship changes to a collaborative partnership, it is not possible for the patient to participate actively in disease management.
Role of patient engagement in improving health outcomes
Patient engagement in healthcare is the art of getting patients to get actively involved in their medical care pathways. It goes beyond the traditional patient-provider relationship, and is focused more on encouraging collaboration and shared decision-making between healthcare professionals and patients. All patient engagement strategies are based on the belief that engaged patients understand their illness better and are therefore more inclined to follow their treatment plans. Improving patient engagement helps patients make informed choices about their health.
5 best practices for successful health IT implementation
Health IT implementation is not just about buying a bunch of software and hardware. Healthcare IT implementation involves patient and clinician-friendly integration of information technology systems and solutions- including communications, components and interactions of healthcare programs, within healthcare organizations to improve efficiency, patient care, and data management. Correct healthcare IT implementation has the potential to greatly enhance clinical outcomes, streamline operations, and ensure data security and interoperability.
The role of IT consulting in healthcare transformation
Information technology (IT) is revolutionizing every sphere of activity in the world. The importance of IT in healthcare operations, delivery and outcomes is growing after the COVID-19 pandemic. While the impact is quite evident across hospitals, pharmacies, insurance companies and patients, the journey to digital transformation has just begun. Evolving consumer behavior and market forces together with rapid digitization and innovative technologies has healthcare enterprises scrambling to deploy big ticket projects. However, in the absence of technical expertise, a data-driven plan and a long-term strategy, they fail to leverage the fullbenefits of information technology in healthcare.