Highlights:

  • Hospitals currently contend with personnel shortages, financial challenges, and proper patient safety.
  • Digital transformation for hospitals is challenging due to the myriad stakeholders involved, reluctance to move on from antiquated systems, and the perceived resource drain for onboarding.
  • Custom software offers short- and long-term solutions for hospitals by integrating technology, streamlining administrative processes, and making communication and file sharing between stakeholders easier.
  • Antiquated processes like paper based systems and reliance on staff to execute recurring tasks that can be executed by AI and automation, prevents the healthcare industry from improving worldwide.

The complexities of healthcare often prevent medical professionals from providing the best care possible to patients. Electronic health records and various forms of hospital software offer solutions for doctors, nurses, and other staff to dedicate more time to patient care and solve efficiency problems.

The right software will also resolve profitability and scaling challenges medical institutions face. Proper medical software creates bandwidth for medical professionals, reduces stress, and speeds up the progress of medical advancements.

In particular, the high pressure environment of hospitals may benefit the most from the right hospital management software. First, let’s delve into the common challenges hospitals face that the right software can resolve.

Common Challenges Hospitals Currently Face

According to the American College of Healthcare Executives, in 2021 the following were listed as the top issues confronting hospitals:

  1. Personnel shortages
  2. Financial challenges
  3. Patient safety and quality

Registered nurses, technicians, and therapists , were listed in the survey as the hospital staff in greatest demand. By integrating the right software, a hospital can reduce the time and effort current staff must set aside for tasks like data entry, filing patient records, and equipment requests. With more bandwidth, the urgency to hire additional staff is reduced.

Increasing costs for staff and supplies, reducing operating costs, and Medicaid reimbursements, were listed as the top financial challenges. Streamlining these processes with vertical applications reduces costs by eliminating unnecessary and redundant programs.

Reimbursement for medications, improving the culture of quality, and the care process, were listed as the top concern for patient safety. Integrating a single platform into the daily activities of all personnel results in faster communication, more organization, and frees up time for staff to accomplish more.

Modernized hospital software can solve more of these problems than many hospital administrators may realize. Let’s review some of the reasons why hospitals have been slow to transition to a complete digital system for administrative processes.

The Challenge of Hospital Digital Transformation

Despite how long ago electronic health records and hospital management systems were developed, many hospitals have been slow in adopting these technologies. Legacy models and paper based systems remain their preference so as to not disrupt the infrastructure already in place.

However, those antiquated systems are unable to keep up with staffing demands, modern equipment, or the growing population. They only add to the costs of managing a hospital and slow the advancement of patient care.

One of the greatest challenges to digitizing healthcare are all of the stakeholders involved, such as:

  • Hospitals
  • General practices
  • Private practices
  • Insurance companies
  • Therapists
  • Pharmacies
  • Drug developers
  • Researchers
  • Vendors
  • Patients

The depth of the healthcare network means that sometimes the most practical solution for hospitals is custom software. At Asahi Technologies, we take the time to learn the specific challenges a particular hospital is facing, present a software solution, and then build it.

An off-the-shelf software system may suffice in many instances for hospitals. But some challenges may not be solved by an existing universal software product. In those instances, custom software solutions can be built and integrated into existing administrative systems.

Developing, training, and integrating a custom software for an actively running hospital can be seamless and make all the difference in both the short- and long-term.

Let’s review how custom software can solve administrative problems for hospitals.

How Custom Hospital Software Improves Administration and Patient Care

Software integrates technologies such as blockchain, IoT, AI, robotics, and APIs that can streamline processes, protect data, and reduce the need for additional staff. Combined, these technologies can improve the healthcare industry tremendously.

Recently, a world renowned children’s hospital worked with us to solve one specific problem involving equipment inspection. It’s a great example of how hospital software can create efficiencies, remove human error, and speed up processes.

Custom Software For Boston Children’s Hospital

Administrators at Boston Children’s Hospital (BCH) faced a challenge with equipment auditing—the main challenge being they were still using a paper filing system. Asahi Technologies suggested the development of a custom software for digitizing hospital equipment auditing.

The single platform significantly simplified the equipment auditing process for BCH and inspectors. They are now able to work offline, see key metrics in easy to read formats, receive timely notifications, execute work with mobile devices, and more.

Improving Patient Care with Custom Software

Custom software for hospitals not only solves administrative problems, but also improves patient care. In the BCH example, the software also eliminated human error, improving patient satisfaction.

The value of the efficiencies created by software can’t be understated. For patients accustomed to long wait times with their doctors, diagnostic facilities, and insurers, the time saved means everything to them. By reducing stress, ensuring all equipment is functioning properly, and eliminating mistakes, hospitals are able to target treatments faster and put their patients’ well being above all else.

Conclusion

As more healthcare institutions, like hospitals, have software developed to streamline administrative responsibilities and improve patient care, the entire healthcare industry will benefit.

Medical professionals will never be able to take full advantage of other technological advancements like AI, blockchain, IoT, and robotics, unless they move on from paper based processes and utilize systems that can connect these innovations.

Overtime, integrations will allow software to communicate with medical practices across the world, and the medical industry will become fully optimized. Until then, logistics, equipment maintenance, and poor time management will continue to result in delayed treatments, undue stress, and customer service bottlenecks.

Many of the medical problems people face start with visits to the emergency room. The right hospital software can start the data transfer process for general practices, specialists, and insurance carriers, solving inefficiency problems impacting the entire medical industry.

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