Given that the global demand for hospital services exceeds capacity, optimum capacity management may be defined in general terms as the best possible performance of the hospital in terms of productivity, output, or number of patients treated.
Capacity management in healthcare settings refers to the strategic and systematic coordination of resources, processes, and infrastructure within a healthcare facility to ensure optimal utilization and efficiency in meeting patient demands. To achieve this, there should be a continuous assessment, planning, and adjustment of resources. Hospital resources typically include beds, staff, operating room, and equipment –all of which serve a dynamic and unpredictable flow of patients.
Published on: 15 Feb 2024